/* Modern grouped navigation, customer editor, live lists, and compact catalog. */
.sidebar{position:sticky;top:0;height:100vh;max-height:100vh;overflow-y:auto}
.sidebar-nav{display:grid;gap:19px;min-height:0;overflow-y:auto}
.nav-section{display:grid;gap:4px}
.sidebar-nav .nav-label{padding:0 11px;color:#8fb2a8;text-transform:uppercase;letter-spacing:1.35px;font-size:9px;font-weight:750;margin:2px 0 4px}
.nav-link{min-height:38px}
.nav-icon{width:20px;flex:0 0 20px;text-align:center;font-size:16px;color:#9ed5c8}
.nav-link.active .nav-icon{color:#71f0d3}
.live-updated{color:var(--muted);font-size:10px;white-space:nowrap}
.customer-search{margin:0 0 14px}
.customer-search input{max-width:390px}
.customer-manage-cell{min-width:270px}
.customer-editor{position:relative}
.customer-editor>summary{display:inline-flex;list-style:none}
.customer-editor>summary::-webkit-details-marker{display:none}
.customer-edit-form{display:grid;gap:10px;position:absolute;z-index:15;right:0;top:38px;width:min(360px,70vw);padding:15px;border:1px solid var(--line);border-radius:14px;background:white;box-shadow:0 16px 44px #10282024}
.customer-edit-form label{display:grid;gap:4px;font-size:11px;color:#53635f;font-weight:650}
.customer-edit-form .checkline{display:flex}
.customer-edit-form input,.customer-edit-form select{padding:8px 9px}
.form-help{margin:0;color:var(--muted);font-size:10px;line-height:1.5}
.customer-status-form{display:grid;gap:6px;margin-top:8px}
.customer-status-form input,.customer-status-form select{padding:8px 9px}
.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:14px;color:var(--muted);font-size:12px}
.pagination>div{display:flex;gap:7px}
.catalog-add{padding:0;overflow:hidden}
.catalog-add-summary{display:flex;justify-content:space-between;align-items:center;gap:16px;list-style:none;padding:17px 19px;cursor:pointer}
.catalog-add-summary::-webkit-details-marker{display:none}
.catalog-add-summary strong,.catalog-add-summary small{display:block}
.catalog-add-summary small{color:var(--muted);font-size:11px;margin-top:3px}
.catalog-add>form{padding:0 19px 19px}
.catalog-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px}
.catalog-toolbar .filter-row{flex:1}
.catalog-entry{border:1px solid var(--line);border-radius:15px;background:white;margin:10px 0;box-shadow:0 5px 18px #152b2409;overflow:visible}
.catalog-entry[open]{box-shadow:0 10px 30px #152b2414}
.catalog-entry-summary{display:flex;align-items:center;gap:13px;padding:13px 15px;cursor:pointer;list-style:none}
.catalog-entry-summary::-webkit-details-marker{display:none}
.catalog-thumb{width:42px;height:42px;flex:0 0 42px;border-radius:12px;background:#eef7f3;display:grid;place-items:center;overflow:hidden;font-size:20px}
.catalog-thumb img{width:100%;height:100%;object-fit:cover}
.catalog-summary-copy{min-width:150px;flex:1}
.catalog-summary-copy strong,.catalog-summary-copy small{display:block}
.catalog-summary-copy small{font-size:10px;color:var(--muted);margin-top:3px}
.catalog-badges{display:flex;flex-wrap:wrap;gap:5px}
.catalog-expand{font-size:11px;color:var(--forest);font-weight:700;white-space:nowrap}
.catalog-entry[open] .catalog-expand span{display:inline-block;transform:rotate(180deg)}
.catalog-entry-body{margin:0;border:0;border-top:1px solid var(--line);border-radius:0 0 15px 15px;padding:17px}
.catalog-howto{display:grid;grid-template-columns:minmax(210px,.8fr) minmax(0,1.5fr);gap:10px 18px;align-items:center;border-color:#cce8de;background:linear-gradient(120deg,#f1faf6,#fff)}
.catalog-howto-title{display:flex;align-items:center;gap:11px}
.catalog-howto-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#d9f2e8;color:#087963;font-size:21px;font-weight:750}
.catalog-howto-title strong,.catalog-howto-title span{display:block}
.catalog-howto-title strong{font-size:13px}
.catalog-howto-title div span{margin-top:3px;color:var(--muted);font-size:10px}
.catalog-howto-steps{display:flex;justify-content:space-between;gap:12px}
.catalog-howto-steps>div{display:flex;align-items:center;gap:7px;color:#53635f;font-size:10px}
.catalog-howto-steps b{display:grid;place-items:center;width:22px;height:22px;flex:0 0 22px;border-radius:50%;background:white;color:var(--jade);font-size:10px}
.catalog-howto p{grid-column:1/-1;margin:0;padding-top:9px;border-top:1px solid #dceee6;color:var(--muted);font-size:10px}
.catalog-howto p strong{color:var(--forest)}
.catalog-entry-summary .rate-action{background:#e5f6ef;color:#087963}
.catalog-rate-heading{display:flex;align-items:baseline;justify-content:space-between;gap:8px;margin:12px 0 7px}
.catalog-rate-heading strong{font-size:12px}
.catalog-rate-heading span{font-size:10px;color:var(--muted)}
.catalog-rate-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:7px 9px;margin:5px 0;border:1px solid var(--line);border-radius:9px;background:white;font-size:10px;color:var(--muted)}
.catalog-rate-row strong{color:var(--ink);font-size:11px}
.catalog-rate-speed{min-width:46px;color:var(--forest);font-weight:700}
.catalog-rate-row .status{padding:3px 7px}
.demo-rate-tag{background:#fff2d5;color:#8a5a00}
.live-records-table{min-width:760px}
.admin-two-column{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px;align-items:start}
.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.metric-card{min-width:0;padding:13px;border:1px solid var(--line);border-radius:12px;background:#f8fbf9}
.metric-card span,.metric-card small{display:block;color:var(--muted);font-size:11px}
.metric-card strong{display:block;margin:5px 0 3px;font-size:15px;overflow-wrap:anywhere}
.support-list summary{cursor:pointer}
.support-list summary::marker{color:var(--jade)}
.advanced-settings{padding:0;overflow:hidden}
.advanced-settings>summary{display:flex;align-items:center;justify-content:space-between;gap:14px;list-style:none;padding:16px 19px;cursor:pointer}
.advanced-settings>summary::-webkit-details-marker{display:none}
.advanced-settings>summary:after{content:'⌄';font-size:17px;color:var(--muted)}
.advanced-settings[open]>summary:after{content:'⌃'}
.advanced-settings>form,.advanced-settings>.table-wrap{margin:0 19px 17px}
.advanced-settings>.panel-head{padding:0 19px}
@media(max-width:820px){.admin-two-column{grid-template-columns:minmax(0,1fr)}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){
  .sidebar{position:sticky;height:auto;max-height:none;overflow:visible}
  .sidebar-nav{display:flex;overflow-x:auto;gap:15px;padding-bottom:2px}
  .nav-section{display:flex;align-items:center;gap:4px;flex:0 0 auto}
  .sidebar-nav .nav-label{display:none}
  .nav-link{white-space:nowrap;padding:8px 9px;font-size:10px}
  .catalog-entry-summary{flex-wrap:wrap}
  .catalog-summary-copy{min-width:calc(100% - 65px)}
  .catalog-badges{margin-left:54px}
  .catalog-expand{margin-left:auto}
  .catalog-toolbar{align-items:stretch;flex-direction:column}
  .customer-edit-form{position:fixed;top:22vh;left:5vw;right:5vw;width:90vw;max-height:66vh;overflow:auto}
  .pagination{align-items:flex-start;flex-direction:column}
  .catalog-howto{grid-template-columns:1fr}
  .catalog-howto-steps{align-items:flex-start;flex-direction:column;gap:8px}
  .catalog-howto p{grid-column:auto}
  .catalog-rate-heading{align-items:flex-start;flex-direction:column;gap:2px}
}

/* Support inbox: split conversation list and full-height chat workspace. */
.support-inbox-panel{padding:0;overflow:hidden;display:flex;flex-direction:column;height:calc(100vh - 252px);min-height:590px}
.support-inbox-heading{padding:16px 20px;margin:0;border-bottom:1px solid var(--line)}
.support-inbox-heading .panel-title{font-size:15px}
.support-layout{display:grid;grid-template-columns:minmax(290px,350px) minmax(0,1fr);flex:1;min-height:0}
.support-threads-pane{min-width:0;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fbfcfb}
.support-threads-heading{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 12px}
.support-threads-heading strong,.support-threads-heading span{display:block}
.support-threads-heading strong{font-size:14px}
.support-threads-heading div span{font-size:11px;color:var(--muted);margin-top:2px}
.support-live-dot{width:9px;height:9px;border-radius:50%;background:#19a888;box-shadow:0 0 0 4px #19a88818}
.support-search{display:flex;align-items:center;gap:8px;margin:0 13px 11px;padding:0 10px;border:1px solid var(--line);border-radius:11px;background:white;color:var(--muted)}
.support-search span{font-size:20px;line-height:1}
.support-search input{border:0!important;box-shadow:none!important;padding:10px 0;font-size:12px}
.support-list{display:block;overflow-y:auto;min-height:0;padding:0 8px 12px}
.support-thread{display:grid;grid-template-columns:38px minmax(0,1fr);align-items:start;gap:10px;position:relative;padding:12px 10px;margin:3px 0;border:1px solid transparent;border-radius:12px;transition:background .16s,border-color .16s}
.support-thread:hover{background:#f0f7f4}
.support-thread.selected{background:#eaf5f1;border-color:#d6ebe3}
.support-thread-avatar{display:grid;place-items:center;width:38px;height:38px;flex:0 0 38px;border-radius:50%;background:#dff2eb;color:#087963;font-size:13px;font-weight:750}
.support-thread-avatar.large{width:42px;height:42px;flex-basis:42px}
.support-thread-copy{min-width:0;display:grid;gap:3px;padding-right:58px}
.support-thread-top{display:flex;justify-content:space-between;align-items:baseline;gap:6px}
.support-thread-top strong{font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-thread-top time{font-size:10px;color:var(--muted);white-space:nowrap}
.support-thread-subject{font-size:11px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-thread-preview{font-size:10px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-thread-status{position:absolute;right:10px;bottom:10px;font-size:9px;color:#72817e;text-transform:capitalize}
.support-thread-status.open{color:#a06d13}
.support-thread-status.resolved{color:#087963}
.support-conversation{min-width:0;display:flex;flex-direction:column;min-height:0;background:white}
.support-conversation-head{display:flex;align-items:center;gap:11px;padding:13px 17px;border-bottom:1px solid var(--line)}
.support-back-link{display:none;color:var(--jade);font-size:12px;font-weight:650;white-space:nowrap}
.support-person{display:grid;gap:2px;min-width:0;flex:1}
.support-person strong{font-size:13px}
.support-person span{font-size:10px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-profile-link{white-space:nowrap}
.support-status{flex:0 0 auto}
.support-ticket-context{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 18px;background:#fbfcfb;border-bottom:1px solid #edf1ef}
.support-ticket-context strong{font-size:11px}
.support-ticket-context span{font-size:10px;color:var(--muted)}
.support-chat{flex:1;min-height:140px;max-height:none;overflow-y:auto;display:flex;flex-direction:column;gap:9px;padding:17px clamp(12px,3vw,30px);border:0;border-radius:0;background:linear-gradient(180deg,#fbfcfb,#f7faf8)}
.chat-message{width:fit-content;max-width:min(76%,620px);padding:9px 12px;margin:0;border:1px solid #e5ece8;border-radius:5px 15px 15px 15px;background:#fff;box-shadow:0 2px 7px #17352d08}
.chat-message strong{display:block;margin-bottom:4px;color:#64736f;font-size:10px;font-weight:700}
.chat-message>div{font-size:12px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}
.chat-message small{display:block;margin-top:5px;color:#8a9692;font-size:9px;text-align:right}
.chat-message.staff{align-self:flex-end;background:#e5f5ef;border-color:#d3eee4;border-radius:15px 5px 15px 15px}
.chat-message.staff strong{color:#087963}
.chat-message.customer{align-self:flex-start}
.chat-message.internal{align-self:center;max-width:88%;background:#fff6df;border-color:#f1dfa8;border-radius:12px}
.chat-message.internal strong{color:#91650d}
.support-composer{padding:12px 15px 13px;border-top:1px solid var(--line);background:white}
.support-composer-tools{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;color:var(--muted);font-size:10px}
.support-note-toggle{display:flex;align-items:center;gap:6px;color:#936819;cursor:pointer}
.support-note-toggle input{width:14px;height:14px;accent-color:#c48b20}
.support-composer textarea{display:block;min-height:72px;resize:vertical;border-color:#dfe9e4;border-radius:12px;font-size:12px;line-height:1.5}
.support-composer textarea:focus{border-color:#68baa7;box-shadow:0 0 0 3px #07867516}
.support-composer.is-private-note textarea{border-color:#ecd99f;background:#fffdf7}
.support-composer.is-private-note .support-send-button{background:#b8841c}
.support-composer.is-private-note .support-send-button:hover{background:#986812}
.support-composer-footer{display:flex;align-items:center;gap:12px;margin-top:9px}
.support-state-control{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:10px;white-space:nowrap}
.support-state-control select{width:auto;min-width:140px;padding:7px 9px;font-size:10px}
.support-send-hint{flex:1;color:#899590;font-size:10px}
.support-send-button{padding:9px 13px}
.support-send-button span{font-size:13px}
.support-empty{display:grid;justify-items:center;align-content:center;flex:1;min-height:440px;color:var(--muted)}
.support-empty-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:16px;background:#e8f6f1;color:var(--jade);font-size:23px}
.support-empty h3{margin:12px 0 3px;color:var(--ink);font-size:15px}
.support-empty p{margin:0;font-size:12px}
.support-chat-placeholder{display:grid;align-content:center;justify-items:center;gap:8px;color:var(--muted);text-align:center}
.support-chat-placeholder strong{color:var(--ink);font-size:14px}
.support-chat-placeholder p{margin:0;font-size:11px}
.list-filters{display:flex;gap:12px;align-items:end;margin:0 0 16px;flex-wrap:wrap}
.list-filters label,.customer-search label{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.list-filters select,.customer-search select{width:auto;min-width:110px;padding:8px 10px}
.customer-manage-cell{min-width:190px}
.customer-manage-cell .customer-editor{display:inline-block;margin:0 5px 5px 0;vertical-align:top}
.customer-manage-cell .customer-status-form{display:grid;gap:7px;min-width:230px;padding:10px 0}
.trade-item-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:14px}
.trade-item-detail{padding:18px;border:1px solid #dce9e4;border-radius:18px;background:#fbfdfc}
.trade-item-head{display:flex;align-items:center;justify-content:space-between;gap:12px}
.trade-item-head strong{font-size:17px;color:var(--ink)}
.detail-facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(145px,1fr));gap:12px;margin:14px 0}
.detail-facts>div{padding:12px;border-radius:12px;background:#f2f7f5;min-width:0}
.detail-facts span{display:block;color:var(--muted);font-size:11px;margin-bottom:5px}
.detail-facts strong{display:block;color:var(--ink);font-size:14px;overflow-wrap:anywhere}
.detail-note{padding:14px;border-radius:12px;background:#f6f9f7;color:var(--ink);line-height:1.5}
.proof-block{margin:15px 0}
.proof-block span{display:block;margin-bottom:8px;color:var(--muted);font-size:12px}
.proof-block img{display:block;width:100%;max-height:430px;object-fit:contain;background:#eaf1ee;border:1px solid #dce9e4;border-radius:12px}
.advanced-settings>summary{display:flex;align-items:center;justify-content:space-between;gap:14px;cursor:pointer;list-style:none}
.advanced-settings>summary::-webkit-details-marker{display:none}
.advanced-settings>summary::after{content:'+';display:grid;place-items:center;width:26px;height:26px;border:1px solid var(--line);border-radius:50%;color:var(--jade);font-size:17px}
.advanced-settings[open]>summary::after{content:'−'}
.advanced-settings[open]>summary{margin-bottom:14px}
.company-profile-editor .form-grid{gap:14px 16px}
.company-profile-editor .field small{font-size:11px;line-height:1.45}
.company-image-preview{display:flex;align-items:center;gap:12px;min-height:76px;padding:10px 12px;border:1px solid var(--line);border-radius:13px;background:#f8fbf9;color:var(--muted);font-size:12px}
.company-image-preview[hidden]{display:none}
.company-image-preview img{display:block;max-width:min(100%,360px);max-height:190px;object-fit:contain;border-radius:9px}
.company-image-preview img[hidden],.company-image-preview [hidden]{display:none}
@media(max-width:1000px){.support-layout{grid-template-columns:minmax(260px,310px) minmax(0,1fr)}.support-profile-link{display:none}}
@media(max-width:760px){
  .support-inbox-panel{height:calc(100vh - 198px);min-height:540px}
  .support-inbox-heading{align-items:flex-start;padding:13px 14px}
  .support-inbox-heading .live-updated{font-size:9px}
  .support-layout{display:block;position:relative;min-height:0}
  .support-threads-pane{height:100%;border-right:0}
  .support-layout.has-active .support-threads-pane{display:none}
  .support-layout:not(.has-active) .support-conversation{display:none}
  .support-layout:not(.has-active) .support-chat-placeholder{display:none}
  .support-layout.has-active .support-conversation{height:100%}
  .support-conversation-head{gap:8px;padding:10px}
  .support-layout.has-active .support-back-link{display:flex;align-items:center;gap:4px}
  .support-thread-avatar.large{width:36px;height:36px;flex-basis:36px}
  .support-person span{max-width:180px}
  .support-profile-link{display:none}
  .support-ticket-context{align-items:flex-start;flex-direction:column;gap:2px;padding:8px 12px}
  .support-chat{padding:12px 10px}
  .chat-message{max-width:88%}
  .support-composer{padding:10px}
  .support-send-hint{display:none}
  .support-state-control{flex:1}
  .support-state-control select{min-width:0;flex:1}
}
.bulk-bar{background:#f2fbf6;border:1px solid #bde3d4;border-radius:13px;padding:12px 14px;margin:0 0 12px}.bulk-bar strong{font-size:13px}.bulk-bar [data-bulk-count]{font-weight:700;color:var(--jade)}.bulk-check{display:inline-flex;align-items:center;gap:7px;font-size:11px;color:var(--muted);margin-bottom:8px}.bulk-check input{width:16px;height:16px;accent-color:var(--jade)}input[data-bulk-id],input[data-select-all]{width:16px;height:16px;accent-color:var(--jade)}
.admin-language-form,.admin-login-language{display:flex;align-items:center;gap:6px;margin:0}.admin-language-form select,.admin-login-language select{width:auto;min-width:92px;padding:7px 9px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);font-size:12px}.admin-language-form label,.admin-login-language label{font-size:11px;color:var(--muted)}.admin-login-language{justify-content:flex-end;margin:0 0 14px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}html[lang="zh-CN"]{font-family:"Noto Sans SC","Microsoft YaHei","PingFang SC",ui-sans-serif,system-ui,sans-serif}
@media(max-width:520px){.topbar{gap:6px;padding:0 10px}.topbar-title{font-size:14px}.topbar-meta{display:none}.topbar>div:last-child{gap:3px!important}.topbar .admin-language-form select{min-width:70px;padding:6px 4px}.topbar a.button{padding:6px}.topbar button{padding:6px}}